Resume

Download

Systems Engineer with almost two decades of experience in leadership, development, and management. Has a proven track record of exceeding sales goals. Able to establish strong and trusted relationships with customers across all levels of an organization. Out-of-the-box thinker who regularly uses past development experience to solve business and engineering problems. Working knowledge of contracts, SOWs, proposal development, technical writing, and RFI/RFP responses. Successfully led complex multi-product proof of concepts and managed high-visibility technical support escalations. Possesses a strong work ethic with a desire to succeed.

TECHNICAL SKILLS

Development: C, C++ (98/03/11/14/17/20), C++ MFC/Win32, Java, Rust, C#, VB/VB.NET, PHP(all versions), Python, JavaScript, VBScript, Perl, SQL, Win32 Shell Scripting, Unix/Linux Shell Scripting, Splunk 8.x/9.x TA/APPs, POSIX standard, System Services and Daemons, Arduino C.
Operating Systems: MS-DOS, Windows Server/Workstation (All Versions), RedHat Linux, Centos, Ubuntu Linux, Solaris
Applications & Services: Git, GitHub, Splunk 7.x/8.x/9.x, Visual Studio (all versions), PHP Storm, PyCharm, CLion, Eclipse, Codelite

CITIZENSHIP / WORK PERMITS

United States, European Union

PROFESSIONAL EXPERIENCE

Principal Systems Engineer, Proofpoint Jan 2020 – Present (3 years 3 months)

Proofpoint GitHub Community co-owner and contributor.
Developed customer-facing tools for reporting and analytics.
Developed and Maintained Proofpoint Isolation TA for Splunk.
Developed Command Line Tool for Emerging Threats API.
Developed Command Line Tool for Targeted Attack Protection API.
Developed a Python API wrapper for Security Awareness Training Reports API.
Developed PHP wrapper for Emerging Threats API.
Developed a safe/block list analyzer.
Provided training to sales enablement teams around product administration and highly complex configurations of Proofpoint technologies.
Developed an Email Generation System (Mailnuke) that generates dynamic content to test Proofpoint systems.
Cyber Security awareness deep dive seminars on-site showing how credential theft and exploits are deployed.
Technical speaker at multiple user group meetings, presented best practices, roadmap, and use cases.

Sr. System Engineer, Proofpoint May 2016 – Jan 2020 (3 years 9 months)

2018 Innovation Award Winner
2018 Presidents Club Winner
Developed PHP services framework for real-time data processing via memory-mapped queues.
Developed Email Fraud Defense enrichment system.
Developed Domain Discover enrichment system.
Developed bulk message rescan tool, allowing customers to reprocess messages in Exchange.
Developed a tool to convert Cisco IronPort Alias format to Sendmail format.
Authored over 20 best practices and configuration documents.
Developed various other tools for customers as the need arose to solve their business problems

Senior Channel Systems Engineer – Mid Atlantic – Oct 2015 – May 2016 (8 months)

Created promotional tool FirePi, Raspberry Pi kit with company branding.
Developed PHP framework for FireEye product APIs.
Designed multiple scripts in perl, bash, and python for testing FireEye products.
Authored and produced training videos for customer and partner education portals.

Senior Systems Engineer – U.S. Federal – May 2013 – Oct 2015 (2 years 6 months)

Engage with the customer as the technical lead throughout the pre-sales evaluation cycle to ensure success.
Provide technical sales support for all pre-sales engagements.
Engage with new Department of Defense customers as a FireEye product expert to implement
FireEye advanced security solutions at their sites.
Performed the installation, configuration, troubleshooting, customization, and end-to-end documentation.
Deliver product training to new customers.
Work with customers to drive new product features and enhancements through product development.

Symantec, Principal Systems Engineer – Jul 2011 – May 2013 (1 year 11 months)

Advise internal and external business stakeholders in the implementation, use, and support of Symantec core enterprise security products.
Coordinate with sales and systems engineering teams to provide business cases, proofs-of-concept, implementation, configuration and ongoing system support.
Evaluate competitor products and report methods of responding to the marketplace with improved business software products.
Perform high-level technical support on all implemented software architectures; delivered feedback, guidance, product road maps, and bug reports.

Symantec, Principal Solutions Architect – Nov 2007 – Jul 2011 (3 years 9 months)

Installed, administered, and managed the support of Symantec enterprise products used in the support of Navy Marine Corps Intranet (NMCI) project for the US Government.
Developed customized applications and scripts to improve business processes and automate manual system administration tasks, including reporting, software patching, and enterprise software configuration.
Led technical player in major projects to develop and deploy global SIEM applications spanning the continental US, Hawaii, and Japan.
Analyzed existing software and hardware infrastructures and made recommendations to improve the performance of global business systems.

Systems Engineer / Technical Manager, Bank of America – Apr 2002 – Nov 2007 (5 years 8 months)

Designed, implemented, documented, and supported a hardened Windows 2000\XP Professional desktop platform on 6,600 desktops spanning ten geographic regions and three separate call center environments.
Reengineered global desktop platforms to include more than 30,000 desktops nationwide; increased overall efficiency and productivity for Call Center Associates and lowered total cost of ownership by reducing support service calls requiring manual, on-site interaction.
Designed and implemented migration strategies and custom software for MBNA and Fleet Boston acquisitions.

Network Administration / Consultant, TEKsystems – Sep 2001 – Apr 2002 (8 months)

Reengineered global desktop platforms for over 30,000 desktops across the nation, improving Call Center Associates’ overall efficiency and productivity, and reducing total cost of ownership by minimizing support service calls that require manual, on-site interaction.
Provided Linux/Unix system support, hardware/software support, and computer consulting services.
Conducted systems administration and resolved issues related to firewalls, routers, and various other network hardware and services (DNS, named, etc.).
Assisted in the Sentara Health Systems Rumba migration under a Novell Netware environment and developed custom scripts to expedite the process.
Worked for DELL and addressed Dell desktop issues for Medicorp in Fredericksburg, Virginia.
Configured Windows 2000 Server with DHCP, router, and firewall for Harkins Builders Inc. in Virginia Beach, Virginia.
Fixed security holes, routing, and Lotus Notes issues for Exel Logistics and Liberty Mutual.

AWARDS

BANK OF AMERICA

CLevel Award – Recognized as technical SME/MVP for MBNA and Fleet Boston mergers.
Team Celas Awards (2) – Received for completing displaying superior work performance.
Individual Celas Awards (2) – Received for exemplifying unsurpassed performance.
Spirit Recognition Awards (27) – Peer driven award for displaying positive business traits.

SYMANTEC

24 Professional Awards – Received for superior on-the-job performance.
Most Valuable Employee/Player – Received for outstanding work on the NMCI contract

PROOFPOINT

Innovation Award – Jan 2018 – This award is given annually to an engineer for developing a tool or system that is used by other many, other engineers within the company.
Presidents Club Winner – 2018

LANGUAGES

ENGLISH – Fluent

CZECH – Fluent

SLOVAK – Fluent

EDUCATION

Bachelor of Science in Computer Science from the University of Maryland Global Campus (UMGC) – 2011
Completed Computer Science courses at Tidewater Community College (TCC) from 1998 to 2004

LICENSES & CERTIFICATIONS

EC-Council Certified Ethical Hacker (CEH) – March 2019